Sparks Group is Hiring a Credit Union Call Center Representative Near Laurel, MD
Sparks Group has partnered with a local credit union to recruit Credit Union Call Center Representative. The Credit Union Call Center Representative serves as a crucial link between members and the credit union. This role involves professionally representing the credit union, delivering high-level service, and identifying and fulfilling member needs through appropriate products and services. The incumbent must possess in-depth knowledge of all our products, services, regulations, and operational procedures.
Responsibilities:- Member Service: Be the first point of contact for members, handling loan/share requests, account maintenance, and resolving issues.
- Loan Processing: Evaluate and approve loan applications, ensuring proper documentation and following funding procedures.
- Financial Guidance: Assess member needs, recommend products and services, and deliver high-quality loan and account services.
- Sales & Referrals: Promote credit union products, handle objections, and meet sales goals through calls and referrals.
- Compliance & Security: Uphold credit union policies, regulations, and security measures to protect member information. (This combines Training, Security Awareness, and Compliance Adherence)
- High school diploma or equivalency.
- Strong interpersonal skills for positive member representation.
- Proficient in PC operation (Windows OS) and other office equipment.
- One year of experience in direct customer/member service, preferably in a business office setting.
- Must be a US Citizen
- Excellent Credit History
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This job is In-Person.
Download the Sparks Group mobile app from Apple App Store or Google Play.
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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
Sponsored by Sparks Group
Job Summary
Full Time
$40k-52k (estimate)
05/03/2024
07/02/2024
wearesparks.com
LEXINGTON, MA
500 - 1,000
1919
ANDREW CHANGE
<$5M
Related Companies
About Sparks Group
People forget names, dates and places, but they always remember how you made them feel. Sparks designs brand experiences that leave lasting impressions. We listen to your needs, learn about your audience and uncover the connections in between. We find the little details that people love about your brand, and then we innovate and create around them. Whatever your needs, Sparks will help you build undeniable moments that move people, get them thinking or simply bring smiles to their faces. The result? A meaningful live + digital experience that your audience will never forget. Trade show exhibi ...
ts and expo floors Proprietary events and meetings Media and thought leader events Brand activations and sponsorships Digital engagements Executive, corporate and brand experience centers Retail experiences And everything else! Learn more at wearesparks.com
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The job skills required for Credit Union Call Center Representative include Call Center, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Credit Union Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Credit Union Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Credit Union Call Center Representative positions, which can be used as a reference in future career path planning. As a Credit Union Call Center Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Credit Union Call Center Representative. You can explore the career advancement for a Credit Union Call Center Representative below and select your interested title to get hiring information.
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